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  1. Zenva Help Portal
  2. Payments
  3. Payment Issues

Payment Issues

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Questions and information regarding issues with payment.

  • My payment was declined or I'm having issues with my debit/credit card. What do I do?
  • I was told I was refunded, but haven't received my money yet. Where is it?
  • [Non-Subscription Products] Why is there a pending payment order listed on my account?
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