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  1. Zenva Help Portal
  2. Subscription

Subscription

General information regarding the Zenva subscription and subscription management.

Purchasing Subscriptions

  • How can I purchase a subscription?
  • I'm being told I can't purchase a subscription. What do I do?
  • I paid for a course outright. Do I need to get a subscription to continue to access them?
  • I bought courses/curriculums in the past. What's the difference between them and the subscription?
  • How do I retry payment for my subscription?

Subscription Billing

  • Why was my subscription charged early?
  • How often am I billed for my subscription?
  • How do I change my payment method for my subscription?
  • How do I change my subscription plan?
  • I want to change subscription plans. When will I be charged?

Subscription Management

  • What does canceling my subscription mean?
  • How do I cancel my subscription?
  • How do I reactivate my subscription/resubscribe?
  • If I cancel my subscription, when do I lose access to the course content?
  • Does my subscription end if my credit card expires or is cancelled?
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