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  1. Zenva Help Portal
  2. Accounts

Accounts

Questions regarding emails, passwords, login, and other account information.

Account Access

  • I've lost access to the email address linked to my account. What do I do?
  • [Zenva Academy] How do I change my email address?
  • Can I enable/disable Two-Factor Authentication (2FA) for my account?
  • I forgot my Zenva Academy password. How can I reset it?
  • How do I change my password on Zenva Academy?
  • My IP address has been blocked after too many failed login attempts. What can I do?

Google & Facebook Login

  • If I sign up with Google, how is my information used?
  • Why is Google showing an "unverified developer" error?
  • I log into Zenva Academy with Google+, Facebook, or LinkedIn. What is my password?
  • I am planning to delete my Facebook, Google, or LinkedIn account. How can I continue to access my courses?

Account Management

  • How to unsubscribe from newsletters
  • Is it possible to merge two different accounts?
  • Can I move courses purchased from one account to another?
  • How can I change the name displayed for my account?
  • How do I change my profile picture?
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