Submit a request
Zenva Help Portal
General information involving our courses.
Course Specific Content
How do I setup my development environment for the Python Mini-Degree?
Help! I cannot see my courses -- where are they?
One or more of the videos are not playing, what should I do?
What if I am having trouble with the course content?
Can we increase/decrease the playback speed of the course videos?
How can I download the source code, or asset files, for my course?
Can I download the videos to my courses?
How can I download a certificate for my course?
What do I get upon course completion?
Can I reset the progress I have made on a course?
How can I change the name in my certificate?
What is an online course?
What are the technical requirements for accessing the courses?
Where can I view the courses from?
Do courses have a time limit?
What do I get when I purchase a course?
Do courses have closed captioning [CC], or subtitles, available?