Once you've completed a course, you receive a certificate as proof of completing the course. If you have not entered your first and last name on the My Account section, then your certificate might display an incorrect name.
In the example below, the characters 58f2dc8f8c110 are listed instead of the users given name:
To have your name display on the certificate correctly
If you've clicked on the View Certificate link to receive your certificate, and see that your name was not listed correctly -- similar to the above certificate -- please do the following:
- Navigate to My Account
- Note that the first and last name fields are blank under your Account Details
- Enter your first and last name into the corresponding fields
- Click on Save Changes
- Navigate back to your course to view your updated certificate. Your certificate will now display the first and last name you entered.