Our courses are 100% self-guided educational resources, just like books or other educational media. As such, we have some expectations that our students will be able to search online for technical answers if they get stuck or if their project isn't functioning as designed.
Having said so, for Zenva subscribers (and users older than the October 17th, 2019), we have a special area for Course Support for select courses. This allows you to not only interact with other students so that you can help each other, but also puts you in contact with our dedicated course support team who can help out with problems you're having with the course material.
Please note that while our team does their best to provide help in a timely manner, we can't guarantee a response time or that all questions will be addressed, especially questions that don't specifically relate to course material.
You can find out how to access the Course Support area below. However, please keep in mind this area is for discussions about understanding and implementing the course materials. For more technical site-related issues, such as missing videos, missing files, playback issues, or similar, refer to this article: How do I report a problem with a course?
To find the discussion area of a course, follow these steps below:
- Navigate to the My Courses page.
- Click on the specific course you're stuck on. This will take you to the course's homepage.
- On the course homepage, click on Course Support. From there, you can enter your question.
Note: If you do not see the Course Support area, it is likely that the course in question is older and features deprecated material we no longer support. In those cases, there isn't much we can do regarding technical questions. For more information on deprecated courses, please see our Course Update Policy.